Terms of Service
By using NavratriPrompt you agree to these terms.
Last updated: 2026-10-16
1. Acceptance
By accessing or using NavratriPrompt (https://navratriprompt.app) you agree to these terms. If you do not agree, do not use the service.
The operator is LI KUN, an individual based in China, at China; contact support@navratriprompt.app for correspondence. You must be at least 18 and authorized to contract for yourself or your organization.
2. The service
The service provides accounts, credits, and generation features as shown on the site. Outputs can be incomplete, inaccurate, or unfit for a particular use. Review results before you rely on them.
3. Accounts
You must provide accurate information and keep your sign-in details safe. You are responsible for activity on your account. Tell us promptly if you think it was used without permission.
4. Credits and payment
This is an online digital service. Payment confirmation activates access or credits; generation delivery depends on queues, providers and networks. Price, currency, taxes, billing intervals and credit amounts are shown on pricing and checkout pages.
Credit packs are one-time purchases. Subscriptions renew only after you authorize recurring charges, until canceled. Material price changes will be notified before they take effect.
Credit expiry, rollover, consumption order and unused balances after termination: A verified new account receives 1 trial credit once. Krea 2 Turbo uses 1 credit, GPT Image 2.5 Flare uses 2, and Sunburst photo editing uses 4 per image at the displayed settings. Trial credits have no scheduled expiry while the account remains active. Credits are reserved when a task is submitted and returned for confirmed failures; unused credits cannot be used after account closure. Payment processors: online checkout and subscriptions are disabled in this release. We do not store full card numbers or security codes.
5. Acceptable use
Do not use the service for illegal activity, infringement, harassment, infrastructure abuse, or to bypass security or billing. We may suspend or close accounts that break these rules.
These rules cover prompts, uploads and generated or shared text, images, audio and video. Do not generate, upload, distribute or assist in creating these six categories:
Pornography / NSFW: pornography, explicit sexual content, sexual exploitation and non-consensual intimate imagery.
Violence / gore: graphic violence, cruelty, promotion of violence or terrorism, or instructions to harm others.
Hate speech: hatred, discrimination or incitement against people based on protected characteristics such as race, religion or gender.
Child-unsafe content (CSAM): sexualization of minors, child sexual abuse or exploitation, grooming or content endangering children, including synthetic depictions.
Deepfakes / impersonation: falsifying real identities, voices or likenesses, impersonating people, brands or organizations, or misleading others about origin or authenticity.
Copyright / trademark infringement: unauthorized protected works, logos or brands, or infringement of intellectual property, likeness or privacy rights.
Fraud, malware, spam and jailbreak prompts are also prohibited. Do not misleadingly pass off AI output as the work of a qualified professional.
6. Content
You keep rights in what you upload and confirm you have the right to submit it. You grant us the licence needed to process it and deliver the service. Our software, brand, and interface remain ours.
7. Disclaimer
The service is provided “as is”. To the fullest extent allowed by law, we do not warrant uninterrupted, error-free, or fit-for-purpose operation.
8. Liability
To the fullest extent allowed by law, we are not liable for indirect loss, lost profits, or lost data. Our total liability related to the service is limited to the amount you paid us in the 12 months before the claim.
9. Changes and governing law
Material changes receive at least 15 days’ notice via the website or registered email, with an updated date. Urgent legal or security changes may take effect immediately with an explanation.
Governing law: the laws of the People’s Republic of China, without excluding mandatory consumer protections applicable where you live. These terms do not exclude liability or consumer rights that cannot legally be limited.
10. Contact
support@navratriprompt.app
11. Subscription cancellation
Cancel in Account settings → Billing, or email support@navratriprompt.app from your registered address with the subscription ID. Do not send passwords or full card numbers. Check cancellation status on the billing page and contact support if not confirmed.
Cancellation stops future billing periods; paid access continues until the displayed expiry. Cancellation does not request a refund or delete an account. Separately purchased credits retain their published expiry terms.
12. Refunds and termination
Refund eligibility and timeframes: Checkout is disabled and this release does not collect payments. Failed or canceled image tasks release their reserved application credits. An ambiguous provider submission remains pending until its outcome is confirmed. Duplicate or erroneous charges may be investigated and corrected. Statutory refund and withdrawal rights remain intact.
Request a refund at support@navratriprompt.app with your account email, order/transaction ID, purchase date and reason. Eligible refunds use the original payment method; bank posting times vary. You may also request account deletion. If we terminate paid service for reasons other than your breach, prepaid unused service refunds are handled as required by law.
13. User reports
Users and rights holders may report prohibited inputs, outputs or account conduct to support@navratriprompt.app, with subject “Content report”; mark child-safety or imminent physical-danger reports “Urgent”. Include the content URL or task ID, category, time, explanation and necessary evidence. Do not download, copy or forward CSAM; provide identifying references only.
Report information is used for investigation, enforcement and legal duties. Reporter identities remain confidential to the extent permitted by law. Report in good faith and do not fabricate evidence.
14. Platform moderation, enforcement and appeals
Actual moderation mechanisms: Image providers apply their own content restrictions. Upload validation restricts file type and size. Reports and appeals can be sent to support@navratriprompt.app for manual review; we do not represent that every input or result is reviewed by a person before delivery. Monitored hours, report response and urgent escalation windows: Email support at support@navratriprompt.app. No fixed support hours or guaranteed response time are advertised; mark urgent safety reports clearly.
We record and triage reports by severity, prioritizing child safety and violence threats; examine relevant inputs, outputs and necessary task records and conduct manual review. Findings may lead to warnings, blocked generations, removal, feature restrictions, suspension or termination. Suspected unlawful activity may require preserving necessary evidence and reporting to authorities.
Subject to privacy and legal limits, we notify reporters and affected users of outcomes and explain investigation delays. Appeal to support@navratriprompt.app with subject “Content appeal”, task/account ID, decision notice and supporting reasons. We will reconsider the evidence and communicate the outcome.
15. Privacy and data
See our Privacy Policy for handling account, generation, payment and report information.
